When should I email a support tutor in Kaplan's academic support team and when should I email my course tutor?

Modified on Fri, 2 Aug at 8:57 AM

Where available, you’ll have the option to email your course tutor or a specialist support tutor using the MyKaplan email facility. We recommend that you email a specialist support tutor for any queries relating to the technical content in your studies. You should email your course tutor where you have questions regarding specific issues relating to your particular class. If you don't receive a reply, your course tutor may be away or teaching other classes and can't respond as promptly.

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