I haven't received my CIMA materials yet?

Modified on Mon, 16 Sep at 8:45 AM

All of your online materials that are provided with your course will be available via MyKaplan & the Bibliu website once your course is live in My Kaplan.


For Classroom courses, we aim to dispatch the revision cards & Intergrated workbook 3 weeks prior to the first day of your course. Following this, our standard delivery times will apply and can be found detailed below.


If you book onto one of our Online or self-study options, your revision cards & integrated workbook will be dispatched following confirmation of your enrolment and will follow our standard delivery times detailed below.


Please note that any physical materials will be delivered based on the address preferences you have set on your MyKaplan account, please ensure that you keep these details up to date.


If you've ordered books or materials without enrolling on a course, the items will be delivered to the timescales below and to the address that was entered at the time of your order.


Our standard delivery times are:


  • UK – 3 to 5 working days
  • EU – 5 to 7 working days
  • Rest of the World – 7 to 10 working days*


*Subject to availability.


UK students who add a valid mobile number at checkout will receive a text alert from our couriers on the morning of delivery, should you wish to rearrange your delivery.


If either your Online materials or Physical materials have not been received within these time frames, please contact Student Services.

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