How do I clear my browser history (cache files)?

To clear your cache and cookies:

Internet Explorer

• Click ALT + T together and then select 'Delete Browsing History'.
• Please ensure only 'Temporary Internet files' and 'Cookies' are selected, and that 'Preserve Favourites Website Data' is unchecked, then click 'Delete'.

Please note: from January 2020 Microsoft Internet Explorer Version 10 and 11 stopped being supported, and you can no longer access MyKaplan using IE11.

Google Chrome

• Click the Chrome menu on the browser toolbar and select 'History'.
• Click 'Clear Browsing Data' at the top left. This will open a new window.
• Click 'Cookies and other site and plug-in data', and 'Cached images and files'.
• Also make sure that you are clearing data from the 'Beginning of Time'.

Mozilla Firefox

• Click the Menu button, choose 'History', and then 'Clear Recent History'.
• Click the drop-down menu next to the 'Time' range to clear and select 'Everything'.
• Next, click the arrow next to 'Details' to select exactly what information will be cleared.
• Select Cookies and Cache, then select Clear Now.

Safari (Apple)

• Click Safari in the upper left hand side of your screen.
• In the menu that appears, click Preferences.
• In the window that appears, click the Privacy tab.
• Click the 'Remove All Website Data', then click 'Remove' in the pop up window that appears.
• Once completed, restart your browser.